Check-in and check-out.
- Check In time is 2.00 PM
- Check out time is 12.00 PM. Check Out apart from the above mentioned times are subject to the additional surcharge.
- Late check-out is chargeable at RM15.00 per hour.
- Early check in or late check-out is subjected to bed/room availability on the relevant day, to be reconfirmed with the front office staff.
- Once reservation is confirmed, please notify us by WhatsApp or call.
- We provide full refund for any booking cancelled up to 3 days BEFORE the check-in date. For any cancellation made less than 3 days BEFORE the check-in date, the First night penalty / charges will be applied.
- All cancellation & refund is subject to a processing fee of MYR 10.00 + Bank or Payment Gateway Charges.
- Smoking is not allowed in room or lobby
- Pets are not allowed in the hotel premises.
- Refundable safety deposit RM50 will require upon customer check in
- For any extra beds will be charged RM15.00 per night.
- We will surcharge for those who lost or damage the room and hotel equipment.
- The hotel liabilities for valuables is governed by Section 4, Innkeepers Act 1952.